|01.13.2020 EHR Updates|
Monday, January 13, 2020
iSmart's EHR updates are released over a two week period
Users who were not seeing the results on Dashboard graphic for Total claims created and Total paid, will now see relevant results.
P Paid Status filter was fixed. Partially Paid claims are no longer displayed as fully paid claims.
|12.16.2019 EHR Updates|
Monday, December 16, 2019
Separate PMBOS Permissions page has been developed, which allows to administrators to adjust the available settings for Facilities, Insurances, Doctors and claim Tags
- Users who may have seen no claim information when clicking on the check view "Check Search page", will now see all claims for check
- In the "Claims" section was added Participant Insurance ID to Detailed Export to Excel
- Dashboard "Total claims created" and "Total paid" amount bugs were fixed
- Checks/ Checks Search/ Checks to pay mismatching paid amount bug was fixed
- Analysis Report - Export to Excel month bugs were resolved
|11.18.2019 EHR Updates|
Monday, November 5, 2019
When creating Patient Billing on the Ledger Template's Notes you will be able to see on which of the Patient Responsibilities your Invoice will be created
PR 1 - Deductible
PR 2 - Coinsurance
PR 3 - Copayment
New checkbox Billable Amount > 0 was added to Patient Billing filters,
Added links to Dashboard Notifications.
Added check type after check date - EFT/CHK to Billing Invoices
|11.04.2019 EHR Updates|
Monday, November 5, 2019
Billing Info Module - Dashboard
The main purpose of an operational dashboard that was added to iSmart EHR is to provide a comprehensive snapshot of performance, which will show to user Total claims created (primary by DOS) and Total paid (including payment from Secondary) by DOS, without using too many filters.
This Dashboard includes 2 graphics for the last 6 months that will allow users to visualize amounts of Billed claims versus Paid claims, and compare last and current years results. For the convenience of our clients, Dashboard displays Your Account Representatives contact information, and various Notifications that we can post on Dashboard, such as Holiday days, news or different occasions.
Patient Ledger: Collection Agency Status, Status Date and Assigned to , were added to patient ledger.
Printed Invoice: According to the user's feedback, some changes were made in Printed Invoice version.
Billing - Claims: New checkbox With Status Only allows to filter claims by Claim status. To Export to excel was added claim Tag.
Patient Billing Help: Was added Patient Invoicing rules and clarifications of why some claims cannot be invoiced, How to create Patient Bill, How to add Patient Payment and Write Off credit to Patient Bill Ledger.
Add Patient Payment and Compare Fee Schedule with Payment bugs were fixed
Check search - Export to Excel bug fixed.
|10.03.2019 EHR Updates|
Thursday, October 4, 2019
Patient Billing - Creating Invoice
This new feature is designed to allow users to have better abilities to create and send Invoice for patients and insert their payments to Patient Ledger. This function will help you to organize these claims fee. There are lot of filters for searching, which is making easier for user to find the claims that they need to create an Invoice for. EHR users also have the option to select multiply different claims for the same patient at once in order to automatically create Patient Bills for these claims. It will help you to save your time and monitoring all Patients Bills on the one page. For the convenience of our users we developed Patient Ledger that is always shows the current balance of Invoice. You may see a number of different color signs on the new system. Red means that payment for the check was inserted incorrectly. Green means that Patient Bill was paid in full. Yellow means that payment for this Invoice was partially inserted. To learn how to use the new feature - Patient Billing, sign up for our free webinar on October 31, 2019, by following this link https://register.gotowebinar.com/register/3563210823695029260
|09.24.2019 EHR Updates|
Monday, September 23, 2019
"Access for Referring Providers"
We offer a unique opportunity for Referring providers to track the checks. We create a special accounts for Referring Physicians and now they are able to check all payments.
"Compare Paid Amount"
New EHR Compare Paid Amounts is inserted into Billing Info Module.
Searching by Date of Service you can track and monitor payments for every Insurance depending on Procedures. You will see the difference between Insurance fee schedule (Approved Amount) and what they totally paid. Based on this report, you can track all amounts that insurance has paid less.
"Request/Response email notification"
Every Monday morning, you will receive email that will remind you of how many billing requests you have, so you always get kindly reminder that you should provide Billing Departments with requested information without delay.
As you know when claims are marked as "C-" are blocked from commenting. For the convenience of our users we made 3 Closed Claim Statuses available for messaging.
C-PAID TO PTN
C PTN RESP
Filters on Request/Response page and show all checks for linked practices bugs were fixed.
|09.11.2019 Rcopia4 Updates|
Rcopia4 New Release Note
We would like to share our newest Rcopia4 release notes: Version 4.27
This release includes action icon changes and several bug fixes. You can find more details as well as system requirements in the Release document.
Please note our deployment schedule:
Release to Staging: September 10, 2019
Release to Production: September 17, 2019
Please contact your Account Manager with any questions.
DrFirst Partner Team
|08.26.2019 EHR Updates|
Monday, August 26,2019
New Billing Request/Response Feature
We are so excited to announce that iSmart EHR became an interactive system which now has a secure, easy and fast way to deal with claim requests. The system is available 24/7.
Dedicated Account representatives will now see responses immediately submitted by provider. The new process was designed to simplify the process of billing requests and as a result, expedite the claims processing and reimbursement.
Ismart EHR Help System will show you how to work with Request/Response page.
Billing - Invoices Feature
In the Billing Menu you can find new option for working with Invoices. There are two fields available for searching: Date range and Invoice #. Invoice Information include Invoice number, Date, New charges, Previous Balance, Amount Due, Billable Amount, Conv. Fee, Pmbos Fee, EHR Fee, Dr. First Fee, Newsletter Fee, Credentialing, and additional Notes. All detailed Information is available in Invoice details.
EHR added new option for working with received checks. Now you can mark the checks you have already worked with.
Patient panel (PHR) updates.
Patients and caregivers with access to a Patient Panel account will see that messages panel were updated. Patients who are enrolled in PHR and connected to your practice will now be able to reply to messages from their PHR pages to their doctors directly though PHR message system. Patient also may sent appointment request and doctor will be immediately notified.
Billing - Patients search bug fixed.
|07.02.2019 EHR Updates|
Tuesday, July 2, 2019
1) ISmart EHR has added the ability to send and receive a messages about any claims directly to the billing department.
Users can now open the claim and in the bottom field to write any question or indication regarding this claim or send attachment (only pdf files), which will be available in the Claim Images tab.
If Online billing info users will receive a message from the biller they can find them through Notifications - Billing Requests or by going to Billing-Claims, check the "Billing Requests only" checkbox and click on Show.